Privacy & Data Governance
At Hanoi Digital Insight, we treat data as a liability to be protected, not an asset to be exploited. This document outlines our rigorous standards for digital stewardship in the 2026 data landscape.
Direct Identity Data
When you engage with our audit services or request a consultation via our Contact page, we collect your name, business email, and phone number. This information is used strictly for communication and project management.
- B2B Communication Logs
- Service Agreement Records
Automated Technical Insights
To ensure our performance audits are accurate, our site utilizes standard web telemetry to understand user behavior. This includes IP addresses (anonymized), browser types, and interaction timestamps. This data helps us optimize the delivery of our technical content.
Your Rights & Control
Access & Portability
You have the right to request a complete export of any personal data we hold about your business engagement or audit history.
Erasure & The "Right to be Forgotten"
Upon request, we will purge all non-essential personal identifiers from our consulting records, provided they are not required for legal or financial compliance.
Retention & Storage
Client performance logs and audit data are stored on encrypted servers with multi-factor authentication requirements. We maintain these records for the duration of our contract plus a standard two-year analytical window, after which they are automatically off-boarded or scrubbed.
1. Third-Party Disclosures
Hanoi Digital Insight does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
2. Cookies and Tracking
We utilize cookies to understand site traffic patterns and improve the experience of our research tools. For detailed information on the specific types of tracking we use, please refer to our Cookie Policy.
3. Children's Online Privacy
Our services are directed to people who are at least 18 years old or older. We do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to the B2B professional market.
4. Amendments to this Policy
Hanoi Digital Insight reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.
Privacy Questions?
If you have concerns about how your data is processed or wish to exercise your legal rights under Vietnamese or international law, please contact our Data Governance Officer.
Company: Hanoi Digital Insight | Address: Hanoi 33 | Registered in Vietnam